


A gym facility and an indoor pool are available at this Kansas City property. Citi Cards bus stop, offering a direct link to the city attractions and main places, is within a 10-minute walk from Hilton Kansas City Airport Hotel. Guests can relax at the hotel's lobby bar. Bathrooms come with a bathtub, a separate toilet and a shower together with a hair dryer and towels.Ī continental breakfast is served from 7:00 AM to 11:00 AM on weekends. The 347 rooms feature iron/ironing board and climate control along with self-catering facilities like coffee/tea making machines. The Springs Aquatic Center also lies about 10 minutes by car. This Kansas City hotel is perfectly situated just a short drive from KCI Expo Center. The welcoming accommodation is a great place to stay due to its convenient location in Kansas City. Housekeeping and express check-out as well as high speed Internet access in the rooms are available to all guests at the hotel. We greatly appreciate the business as well as this constructive feedback, and we hope that the group has settled in and is now able to enjoy their stay.Offering a cash machine and a lift, this 3-star Hilton Kansas City Airport Hotel is located within 3.1 km from The Rock of KC. Please feel free to reach out to us to help us understand what happened so we may address the circumstances appropriately. Our goal is to always do what we can to meet the needs of our guests and to make them comfortable. I can understand the frustration of the group, who must have been exhausted from their long trip and just wanted get into their rooms to get some rest. If that was the case, the hotel would have been full the night before, which would have resulted in waiting for rooms to be vacated and then cleaned for occupancy. From your description, it sounds as if they may have arrived in the morning. I would need additional details to determine what the issues were with their reservations and exactly what caused the delay in getting into their rooms. I'm very sorry to hear that your group experienced challenges upon their arrival.


